Privacy Policy

This policy explains what information may be received through fjsepticservices.com, why it may be used, and how to ask questions or exercise privacy rights. It applies to visitors who browse the website or contact F & J Septic Services using the details shown here.

What we collect

• Details you give us. Your name, phone number, email address, property address or city, and whatever you describe about the job when you contact us or request a quote.
• Service records. Notes, photographs, assessments and invoices connected to work carried out at your property.
• Technical information. Standard server records such as IP address, browser type, the pages visited and the time of the visit, produced automatically by our hosting provider.

We do not ask for payment card details through this website, we do not collect Social Security numbers, and we do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Why we use it

• To reply to your enquiry and prepare a quote.
• To schedule, carry out and follow up on plumbing services work.
• To keep records of jobs, invoices, warranties and licensing obligations.
• To keep the website secure and to understand which pages people find useful.

Who we share it with

Information may be shared only as needed to respond to an enquiry, operate the website, arrange requested service, comply with law, or work with hosting, email and service providers. This page does not authorise unrelated use of contact information.

Cookies and measurement

The site uses only what it needs to function, plus basic measurement to see which pages are visited. You can block or delete cookies in your browser settings; the site will still work, though some conveniences may not be remembered. We honour Global Privacy Control signals where your browser sends one.

How long we keep it

Enquiries that do not become jobs are kept for a short period and then removed. Records tied to completed work are kept for as long as tax, warranty, licensing and insurance obligations require, then deleted.

Your California privacy rights

If you live in California, the California Consumer Privacy Act as amended by the CPRA gives you the right to:

• Know what personal information we have collected about you, where it came from, why we collected it and who we disclosed it to.
• Request a copy of that information.
• Correct information that is inaccurate.
• Delete information, subject to records we are legally required to keep.
• Opt out of the sale or sharing of personal information — we do not sell or share it, so there is nothing to opt out of.
• Limit the use of sensitive personal information — we do not collect it for the purposes that trigger this right.
• Not be discriminated against for exercising any of these rights. We will not refuse service, change prices or lower quality because you made a request.

To make a request, contact us using the details below. We verify your identity before responding, usually by confirming details we already hold, and we reply within 45 days. An authorised agent may make a request on your behalf with written permission.

Your Florida privacy rights

Florida residents may ask us for a copy of the personal information we hold, ask us to correct or delete it, and ask us to stop contacting them, using the same details below. The Florida Digital Bill of Rights places broader obligations on very large companies; we honour these requests regardless of whether that threshold applies to us.

Rights in other states

Several other states — including Colorado, Connecticut, Virginia, Texas, Oregon, Montana and others — give residents similar rights to access, correct, delete and opt out. Whatever state you live in, you can make the same requests using the contact details below and we will handle them the same way.

Calls, texts and email

We contact you about your enquiry by phone, text or email using the details you provide. Consent to be contacted is not a condition of purchase. Reply STOP to any text to opt out, use the unsubscribe link in any marketing email, or simply tell us and we will add you to our internal do-not-call list. We honour the state and federal Do Not Call registries.

Keeping information safe

Access to enquiry and job records is limited to the people who need it. No website or email system is completely secure, so please avoid sending sensitive documents through the contact form.

Changes to this policy

If our practices change, this page is updated and the date at the top changes with it.

Contact

To ask about your information, to make a privacy request, or to opt out of contact:

We serve customers in Texas.